Australia post missing parcel

Over of late items arrive within business days of their due date. If you’ve waited this long there are a few things that are worth checking before we begin an investigation. See full list on auspost.

Are you a business customer? Please complete a missing item form. You can do this as soon as you believe your item is missing.

To complete the missing item form you’ll first need to or to MyPost. Express or Regular Post) 6. Once you submit the form we’ll provide you with a reference number (you can also get updates by logging in). We’ll usually be in touch within one business day to discuss your case. During an investigation, to gather information and work out where your item is, we may contact: 1. Post Office or the mailroom at your work (depending on where you item was delivered). We’ll update you as information about your item becomes available.

If your item is delivere we’ll automatically close your case (you don’t need to do anything).

If your item hasn’t been delivered days after the expected delivery date we’ll get in touch to discuss next steps for your investigation. Enter your tracking number. All fields are required unless marked as (optional) Where can I find my tracking number?

Your tracking number will be on: your Post Office receipt. We pay respect to Elders past, present and emerging. Compensation for lost or damaged items. However, the nature of postal services is such that circumstances may impact on the successful delivery of your article. Our services are generally suitable for sending items up to $1in value.

Due to severe delays in our letters and parcels network causing increased requests to our call centre , we ask that you follow this advice to self serve when tracking your parcel. Been ringing on a daily basis and getting no where! Missing parcel travelled with another from US.

Australia post are worse to deal with. Both were scanned into Alexandria within an hour of each other. Just use your tracking ID to locate your parcels - anywhere and anytime! What customers are thinking? Do you have a moment to tell us what you think?

The problem according to sources. The end customer doesnt care auspost have lost it and expect us (the seller) to re-supply at our cost and freight again and threaten negative feedback on ebay because some.

Another option, although less pleasant, is doing parcel collect at a nearby post office. TrackingMore is a third party parcel tracking tool (also known as multi-carrier tracking tool) which supports online parcel tracking of worldwide 4express and postal couriers. It is my daughters burthday present also.

The issue was classified by GetHuman-jeraldti at the time as a General Customer Complaint problem, and was later reported to be fixed on November 25th, 20. Still sitting in Sydney, Aust post launch investigation have said issue is resolved worst service I still have no parcel. Scams If you believe you have paid for a product the seller had no intention of sending, view our If you are scammed page.

Things go funny usually after you have moved to a new address. They have confirmed compensation is not applicable and buyer should seek help from Police as he claimed parcels were stolen from his mailbox. Aus post were extremely unhelpful.

Registered post is a suck hole excuse, everything would be more streamlined if all parcel where registered.